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Device Not Authorized


Sammymia01

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  • 3 weeks later...
On 1/6/2020 at 11:55 AM, Sammymia01 said:

Hi .

Went through initial setupp and got the Device Not Authorized.

Tried the 15 minute power off suggestion but the same warning was still up.

What now?

thanks

Did that resolved the issue because I have the same problem

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1 hour ago, bans said:

hi im having the same problem tried 6 different boxes but all came up with same message 

device not authorized

please help

Wow 6 different boxes ,u talking about xr or xrs , because I sold by now around 50 boxes and none give me this problem

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2 hours ago, bans said:

hi im having the same problem tried 6 different boxes but all came up with same message 

device not authorized

please help

Our update server was offline for a few hours this morning for maintenance

Its back online now

So you can retry the updates on your boxes and it should work now

 

We apologise for this

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On 1/29/2020 at 11:04 AM, Stugots said:

Some new boxes experience this device not authorized issue. This problem is resolved for all who experience it. Thanks

I thought the ,devs said the update server was off

Edited by nbs.
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  • 2 weeks later...

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