coco02020 Posted November 20, 2021 Share Posted November 20, 2021 Since the new update that has recently come out, I've had to ask customers who did the update to change to default player because of no volume issue with secondary player. This is going to cause a lot of work for box sellers. Just wondering if you are aware. Quote Link to comment Share on other sites More sharing options...
Ryu Posted November 20, 2021 Share Posted November 20, 2021 yes they are aware of it and will fix on Monday. 2 Quote Link to comment Share on other sites More sharing options...
nbs. Posted November 20, 2021 Share Posted November 20, 2021 Issue has been reported Shouldn't your customers know how to change players? That's a fairly basic function 1 Quote Link to comment Share on other sites More sharing options...
coco02020 Posted November 21, 2021 Author Share Posted November 21, 2021 On 11/20/2021 at 7:59 AM, nbs. said: Issue has been reported Shouldn't your customers know how to change players? That's a fairly basic function Hi! Unfortunately many customers don't know to do this They assume when the volume goes, that it is a server issue which leads to a flood of calls, then you have to explain how to change it to default Not all of us are blessed with experienced android users lol 1 1 Quote Link to comment Share on other sites More sharing options...
dishuser Posted November 22, 2021 Share Posted November 22, 2021 22 hours ago, coco02020 said: Hi! Unfortunately many customers don't know to do this They assume when the volume goes, that it is a server issue which leads to a flood of calls, then you have to explain how to change it to default Not all of us are blessed with experienced android users lol then maybe you should encourage your customers to scroll thru settings and learn what they do Quote Link to comment Share on other sites More sharing options...
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