laflores15 Posted September 3, 2021 Share Posted September 3, 2021 XRS4500 does not show program guide just a small window with a "0" only can change channels no guide showing can anyone help with this thanks. Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 3, 2021 Share Posted September 3, 2021 need more info what server option are you using? Quote Link to comment Share on other sites More sharing options...
laflores15 Posted September 3, 2021 Author Share Posted September 3, 2021 Okay on the Buzz Tv software I have two services and when I click Live tv on the remote it takes me to the guide but there is no guide just the wind on the upper right showing the current channel and a 0 in the bottom of the picture. I tried to change channels nothing I tried to change servers and it stays locked up on that service and channel, I have rebooted cleared cache and same thing. Quote Link to comment Share on other sites More sharing options...
laflores15 Posted September 3, 2021 Author Share Posted September 3, 2021 XC API Login Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 3, 2021 Share Posted September 3, 2021 sounds like you might have to do a pin reset Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 3, 2021 Share Posted September 3, 2021 before you try that on next boot up press server button instead of live tv Quote Link to comment Share on other sites More sharing options...
laflores15 Posted September 3, 2021 Author Share Posted September 3, 2021 Ok I will try that thank you. Quote Link to comment Share on other sites More sharing options...
Maestro701 Posted September 4, 2021 Share Posted September 4, 2021 Seems like he's on a channel that he might have mistakenly locked and obviously he can't navigate to a different category. Remember locked channels has its own category. Can you tell us what channel category you are in? Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 4, 2021 Share Posted September 4, 2021 when in locked channels it lists all the ones I have locked and can switch to another category 1 Quote Link to comment Share on other sites More sharing options...
Maestro701 Posted September 5, 2021 Share Posted September 5, 2021 But the user might not know how to witch categories. This is a odd one and seems like a server issue Quote Link to comment Share on other sites More sharing options...
nbs. Posted September 5, 2021 Share Posted September 5, 2021 On 9/2/2021 at 8:43 PM, laflores15 said: XRS4500 does not show program guide just a small window with a "0" only can change channels no guide showing can anyone help with this thanks. can you post a pic? I have had this show when i was having issues with the server Quote Link to comment Share on other sites More sharing options...
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