Android Posted August 27, 2021 Share Posted August 27, 2021 I have tested 2 Brand new Buzztv4500 XRS boxes running on the same server.... Same settings etc.... Box #1: most channels work, Some Portuguese channels the picture works but no sound. Box #2: Box works perfectly, Channels and sound on the same Portuguese channels work with no issue.... Anyone else have problems with no sound on some channels on the Buzztv4500 XRS boxes?? Quote Link to comment Share on other sites More sharing options...
Ryu Posted August 27, 2021 Share Posted August 27, 2021 make sure hdmi is properly seated and port is not loose. try switching hdmi cable and see if that helps. Quote Link to comment Share on other sites More sharing options...
dishuser Posted August 27, 2021 Share Posted August 27, 2021 or press green button and make sure audio isn't disabled Quote Link to comment Share on other sites More sharing options...
Android Posted August 27, 2021 Author Share Posted August 27, 2021 Audio goes to "Disabled" on some channels and wont let you change it. Trust me it is not the server or service provider as I do the excact same thing on a different box but same model box and it works.... Quote Link to comment Share on other sites More sharing options...
dishuser Posted August 27, 2021 Share Posted August 27, 2021 try default player Quote Link to comment Share on other sites More sharing options...
SINNER Posted October 19, 2021 Share Posted October 19, 2021 Any fix for this yet. XR 4500 with the latest update keeps on disabling the audio in some channels not all of them no matter what player I choose. Any help is appreciated. Cheers, Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 19, 2021 Share Posted October 19, 2021 have you tried green button? Quote Link to comment Share on other sites More sharing options...
nbs. Posted October 19, 2021 Share Posted October 19, 2021 (edited) Pm allaboutbuzz with your mac addy He can send you an update to fix the issue Edited October 19, 2021 by nbs. Quote Link to comment Share on other sites More sharing options...
SINNER Posted October 19, 2021 Share Posted October 19, 2021 3 minutes ago, nbs. said: Pm allaboutbuzz with your mac addy He can send you an update to fix the issue So far is only the last 3 XR 4500 from hundreds of Buzz boxes I have out there. But this 3 are not in my possession anymore. ( but of course I have all the Mac's ) Actually 1 of them updated the RC control software about 5 times in a row and each time you would reboot it to complete the update it will update again . Finally I gave up and pair it under settings by putting the remote in pair mode Cheers, Quote Link to comment Share on other sites More sharing options...
SINNER Posted October 19, 2021 Share Posted October 19, 2021 1 hour ago, dishuser said: have you tried green button? Yes ...but the green button only opens the side menu and every time the check mark under Audio is on disabled. I change it but after a reboot it changes to disable again. Cheers, Quote Link to comment Share on other sites More sharing options...
nbs. Posted October 19, 2021 Share Posted October 19, 2021 32 minutes ago, SINNER said: So far is only the last 3 XR 4500 from hundreds of Buzz boxes I have out there. But this 3 are not in my possession anymore. ( but of course I have all the Mac's ) Actually 1 of them updated the RC control software about 5 times in a row and each time you would reboot it to complete the update it will update again . Finally I gave up and pair it under settings by putting the remote in pair mode Cheers, I don't understand what that has to do with pmg allaboutbuzz? If you want the issue fixed you need the update It happened on my last batch of 4500s Quote Link to comment Share on other sites More sharing options...
Steve Dol Posted April 15, 2022 Share Posted April 15, 2022 Any updates on sound issues. Certain channels say audio disabled. If you change to stereo, message shows "Decoder initialization error" and screen goes black. Change back to disabled and picture returns, but no sound Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 15, 2022 Share Posted April 15, 2022 try other video player Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted April 15, 2022 Share Posted April 15, 2022 3 hours ago, Steve Dol said: Any updates on sound issues. Certain channels say audio disabled. If you change to stereo, message shows "Decoder initialization error" and screen goes black. Change back to disabled and picture returns, but no sound Its been fixed If you PM me the MAC I can send you update 1 Quote Link to comment Share on other sites More sharing options...
Timothy Posted February 15 Share Posted February 15 Can you please send me the update to fix sound issues? (audio disabled). I have an XRS4500 running version 4.0.530 Thank you Quote Link to comment Share on other sites More sharing options...
dishuser Posted February 15 Share Posted February 15 21 minutes ago, Timothy said: Can you please send me the update to fix sound issues? (audio disabled). I have an XRS4500 running version 4.0.530 Thank you you need to send your mac Quote Link to comment Share on other sites More sharing options...
dishuser Posted February 15 Share Posted February 15 what firmware version do you have? Quote Link to comment Share on other sites More sharing options...
Timothy Posted February 17 Share Posted February 17 (edited) Firmware version is 20211108 Mac is: do not post macs publicly Edited February 20 by allaboutbuzz Posted MAC Quote Link to comment Share on other sites More sharing options...
Emporium Posted February 17 Share Posted February 17 16 minutes ago, Timothy said: Firmware version is 20211108 Mac is: xxxxxxxxxxxx You should not post your MAC in public. The intention was to send it to allaboutbuzz in a Private Message and he would take care of it. BTW: Is there any reason you never updated you xrs4500 to BuzzTV 5 and still on version 4 ? To update to buzztv 5, try going to the Updates screen, and on the remote type "2015" (you will not see anything), and see if it offers to send you buzzTV 5 (otherwise allaboutbuzz can push it). 1 Quote Link to comment Share on other sites More sharing options...
Timothy Posted February 18 Share Posted February 18 I did as you said, and updated to BuzzTV 5. It loads, but when I try to launch any app, a message comes up saying "BuzzTV 5 is not responding." Quote Link to comment Share on other sites More sharing options...
Ryu Posted February 18 Share Posted February 18 12 minutes ago, Timothy said: I did as you said, and updated to BuzzTV 5. It loads, but when I try to launch any app, a message comes up saying "BuzzTV 5 is not responding." did you reboot your box after its finished updating to buzz5? Quote Link to comment Share on other sites More sharing options...
Emporium Posted February 18 Share Posted February 18 After the main update, check to see if there are any other updates. Or give it some time, it will update. BuzzTV app pretty sure should be up to 5.0.919 if I recall. 1 Quote Link to comment Share on other sites More sharing options...
nbs. Posted February 18 Share Posted February 18 If you can't get past the buzz tv is not responding and you can't get to the box menu to reset you will have to do a pin reset 3 Quote Link to comment Share on other sites More sharing options...
Timothy Posted February 20 Share Posted February 20 Thank you for the help. I was able to get everything up and running with the update installed. 2 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.