Fossil Posted August 26, 2021 Share Posted August 26, 2021 I have an XRS 4000 and for the last few days my guide s not loading properly. About 90% of the chanels either display "No EPG Available" or "Loading" The very few that do display the information are doing so properly. I have left a message on my providers website but have not received any replies. Has anyone else seen this or have any ideas what could be causing this? Thanks Quote Link to comment Share on other sites More sharing options...
Ryu Posted August 26, 2021 Share Posted August 26, 2021 clear cache and try again 1 Quote Link to comment Share on other sites More sharing options...
Fossil Posted August 26, 2021 Author Share Posted August 26, 2021 Can you please point me to the cache settings? Quote Link to comment Share on other sites More sharing options...
dishuser Posted August 26, 2021 Share Posted August 26, 2021 19 minutes ago, Fossil said: Can you please point me to the cache settings? settings/apps/buzztv 4 1 Quote Link to comment Share on other sites More sharing options...
Ryu Posted August 26, 2021 Share Posted August 26, 2021 From home screen click settings, Than apps, Then click buzz tv4 Then clear cache Hope this will work 1 Quote Link to comment Share on other sites More sharing options...
Fossil Posted August 26, 2021 Author Share Posted August 26, 2021 7 minutes ago, dishuser said: settings/apps/buzztv 4 Quote Excellent. Works now!! Quote Link to comment Share on other sites More sharing options...
Fossil Posted August 26, 2021 Author Share Posted August 26, 2021 Thanks to dishuser and Ryu. I appreciate it. Quote Link to comment Share on other sites More sharing options...
Ryu Posted August 26, 2021 Share Posted August 26, 2021 no worries enjoy Quote Link to comment Share on other sites More sharing options...
Fossil Posted August 26, 2021 Author Share Posted August 26, 2021 Well, that was a short fix. It loaded a few more channels then went back to the No EPG Available. Do you have any more ammo in your pocket? Quote Link to comment Share on other sites More sharing options...
Ryu Posted August 26, 2021 Share Posted August 26, 2021 have you reboot your box? try to kill apps running in the background. then clear cache again and leave your box sit on 1 channel for while. come back in few minutes and check to see if it loads up. Quote Link to comment Share on other sites More sharing options...
Fossil Posted August 26, 2021 Author Share Posted August 26, 2021 Tried all of that and nothing changed. There is only about 1.39 in the cache. Funny that some channels show the data and some don't. Quote Link to comment Share on other sites More sharing options...
Ryu Posted August 26, 2021 Share Posted August 26, 2021 if channel has no data from server coming in then it won't display. have you tried to reboot your network? sometime network create problems too. give a shot. Quote Link to comment Share on other sites More sharing options...
Fossil Posted August 26, 2021 Author Share Posted August 26, 2021 I hear what you are saying but there has to be data sent for me to receive EPG data on a few chanels only. And I don't see anyone else having this problem. All of the programming is being received, but only a bit of the the EPG data? Seems weird. Quote Link to comment Share on other sites More sharing options...
Ryu Posted August 26, 2021 Share Posted August 26, 2021 it must be server then. I dont have that server but hopefully someone will confirm that but looks like its server end to me as you did all the steps. I would say wait day or two and see if that changes. 1 Quote Link to comment Share on other sites More sharing options...
Fossil Posted August 27, 2021 Author Share Posted August 27, 2021 All is well this morning. Quote Link to comment Share on other sites More sharing options...
Fossil Posted August 27, 2021 Author Share Posted August 27, 2021 Who can tell what that was all about. Thanks much. 1 Quote Link to comment Share on other sites More sharing options...
Ryu Posted August 27, 2021 Share Posted August 27, 2021 glad all is good. Quote Link to comment Share on other sites More sharing options...
nbs. Posted August 27, 2021 Share Posted August 27, 2021 3 hours ago, Fossil said: Who can tell what that was all about. Thanks much. Server 1 Quote Link to comment Share on other sites More sharing options...
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