i have 2 XRS-4000 boxes and 2 ARQ-100 remotes. both 1-2 months old. one remote works great, no problems. 1 remote has buttons that don't work. the "live tv", "vod" and "pvr" buttons don't work on 1 box but do on the other. also, when trying to disconnect (yellow botton) from the server, the remote doesn't disconnect, but goes to the favorites screen. i would imagine the remote is bad so ordered another but does the same thing...works on 1 box but doesn't on the other. Any suggestions?
Thanks,
Mark