txamason

Does anyone have a reliable way to get hold of the company for support issues?

Replied

added the /c as suggested & now the error has changed to "Cannot load portal: Timeout Out"

I attempted to use the XC API login using my URL & UN/PW...I got the error message "Cannot load portal: HTTP: 403"

Hey everyone - Thank you for the feedback. I reset my device through the reset option from the menu, ran all available updates & still no luck. In addition I am now experiencing an issue where every time I power off the device, when I turn it back on the language is set to Chinese & I have to figure out how to switch it back to English. To answer some of the questions above: 1. My IPTV provider provides each user with their own M3U url that allows for custom programming of what channels each user wants. That is what I meant by "custom" URL. I tried both HTTP & HTTPS and was meant with the same result. 2. I also downloaded my M3U file and attempted to run it from there and was met with the same result. 3. I can run the URL or the file from the VLC app that is preloaded on the device without any issues; however, VLC is not very intuitive. Also having to use VLC defeats the functionality of the device, shortcut buttons on the remote etc. 4. I emailed support almost a week ago & I've heard nothing back which is a bit concerning. 5. My IPTV provide doesn't provide anything XC so I don't even know where I would star with that. I attached a picture of my build version etc

Bump - Any assistance out there?

Ive also downloaded the M3U file to the device, loaded it as a server source under M3U & it is having the same result. I took the same URL that I have added as the M3U url & pastedit into the VLC player app on the device & the streams work fine. Is there something Im missing within the BuzzTV 5 app?

Hello All - I just received my XRS4900 and am trying to configure the Buzz LiveTV app with my IPTV service. Under Server Settings I have added my custom M3U playlist URL and XML EPG URL. The EPG appears to loading correctly as well as my playlists, channels & categories; however, the streams never start & I just continuously receive a "Stream is not available. Please Try Again Later" message at the bottom of every channel. I plugged my firestick in that runs my TiviMate App with the same custom M3U playlist URL and XML EPG URL and all streams work correctly. Any help with the correct configuration would be greatly appreciated.