Just updated and lost bt function on my bt400 remote, says "connecting" at the smart remote app. I tried factory resetting the remote and it won't pair using the add bt device.
I held the info button for 4 sec until the ""pair your Bluetooth remote" screen poped up and did the home+enter and it just says "status: scanning"
The remote is set in front of the box about 1ft away when doing all this.
I can't use my x5 now