Can someone please help. I have tried about 10 times to pair my BT-200 remote with my E2 box. I have followed all the steps on the YouTube video. I am beginning to wonder if the remote is broken. If I just use it in IR mode, it doesn't seem to want to move on the screen most times either. I have taken the batteries out. I have re-booted the box. Is there anything I can try or should I just bring it back to Buzz? Thank you.