Can't find a user manual anywhere online and nothing came in the box other than the remote control description. Trying to set up a buzztv for my 84 yr old Mom. Having a grand go at it. I got as far as inputting portal name, portal url, username, password. Saw positive sign = a screen that said "hand shake" does this mean that the portal info took okay? but after that nothing has changed. I pressed the 'live tv' (blue box) and it just gives me the server page (if I want to add another server). Same happens when I press the stream (blue box). And epg box is empty. In my researching iptv I've seen reference to epg, downloader, apk, m3u, xml. Do I need to download these? All of these? some of these to get this device to work? I would really appreciate your expertise if you would be so kind to share. Thank you!