Hi.
I have used my xrs4500 boxes for over a year. When I press the guide button. The guide pops up and lists the channels. But the fields that populates what is playing on each channel at each time slot loads slowly. The information would load each channel at a time, it would take about 1 second to load the information on each channel. So when this happens I press the guide and watch and wait as the information for each channel loaded. If I scroll down or up, the new channels that appear display information loading. And the information for each channel would take 1 second to load and they load 1 at time. As you can seen it takes a long time just to scroll through a small portion of the guide. I thought it was a problem with the IPTV service. But then I got another box TVIP and I don't have this problem. When I press guide, the guide pops up with the channels and all the information loaded. If I scroll, all the information is already available. I have spent a lot of time going through the settings and haven't found anything that could fix the problem. I've tried setting longer and shorter buffering. I even upgraded to buzztv 5 hoping that would fix the problem. While the UI is much smoother and the guide does load faster. The same problem exists. Does anyone else have this problem? When you press guide, does the guide pop up with all the information already available? Thanks for your help. I am in a pickle because I have 5 of these boxes. It hasn't been a problem because there's very specific channels I watch. But I've given a couple of boxes to my siblings, who mentioned it was almost impossible to look for channels to watch because the guide loads so slowly. Also the boxes are run on fiber optic networks on 10G routers on 2.5GB ports connected by CAT 6 ethernet wires.