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it's strange there was a thread about this on the facebook group but it got deleted

I've found from suspend if the widget doesn't receive an API request update the weather will display the last info it received. If I shut down or restart the box the caches will clear and you will get the "weather not available" message. If you change to one of the other Home Screens a message will pop up "too many request", so it's appears there are too many API calls and it's getting locked out from the suppliers servers until it resets. I've left this with allaboutbuzz and CS to sort out. Thanks for your help and feedback.

Mine was fine till this morning. However this morning was blank. But after "noon" it came back. Probably issue with the service provider API. No biggie for me, I rarely even pay attention to it.

next time weather doesn't show long press power button and select restart I had weather all weekend

Primarily suspend, but I usually do a restart on both boxes once a week to clear the caches.

do you use suspend or shutdown?

It would be an issue with the app buzz uses

Can you please explain what's causing it?

It's not a buzz issue

This went down again on Friday and has not resolved itself as of this morning.

First of all, it would help if you mentioned which box you are using. The BT400 comes with many boxes. Since you reset the remote, do you actually see a volume bar now on the screen when you try to change volume up/down ? If not, can you check if you have "Force MAX volume" option enabled ? You say you connected a wireless speaker, but you don't say if it is paired to the box, or your TV ? Have you tried using the TV remote to increase the TV volume ?

Hello, my BT 400 remote will not control my TV volume. It hasn’t in probably a year. But I tried adding a wireless speaker and the volume is very low and the remote will not adjust it. (Yes the speaker volume is all the way up and I’ve reset remote) Any help will be appreciated

One popular service has their tv series included in vod

maybe your server does not have series. contact your service provider.

When I push “TV Series” nothing Loads (0 of 0 pages.) then I get “Buzz tv 5 not responding” I checked for updates and rebooted

Didn't know where to post! I have both the 4900 & 4000, both are excellent boxes. I have advised others, to purchase Buzz boxes, because of their reliability and ease of use, with the built in app. I do respect the terms and conditions of this forum, and read the posts often. Thanks Emporium

First of all, this question has nothing to do with the 4900 As a matter of fact, the 4900 in my opinion has been one of the best boxes Buzz has ever released. It has stood the test of time, and even though I have piles of other newer buzz boxes, my 2x 4900 boxes are still my daily drivers on my 2 main TVs. There are literally 1000s of services. Mentioning every service out there is not an option and has nothing to do with the box. And peoples needs are different. I offers 3 different services to family and friends, and depending on their needs (locals, sports, international, vod, tv series, etc..), I will recommend a different service. And it goes without saying that there is NO service that is 100% flawless. IF people can't tolerate the occasional glitches, then they should at least have a second service as a backup. Or just go back to cable/sat or other services that actually offer an SLA, and cost 10 times more. There are many other forums that have discussions of many of the main services we typically use. Many of us on this forum are also present on those forums (often with similar handles). If people want to test some services, to see if other streams work better, there are plenty of free streams out there. People can use google and search for "github free-iptv" or even "plutotv channel m3u", and many others, and they can use those. Truth is, I know a few people who have more than they need, just by using some of these free lists. I often use these lists and create my own M3U for backup purposes for family and friends. You'd be surprised how many decent channels out there are available via free streaming links. So to get back to your question, we need to respect the policies laid out by BuzzTV for this forum and concentrate on actual h/w or s/w issues that are at the heart of these boxes. BuzzTV does not condone or recommend any the use of any specific service (legal or otherwise).

Hi Everyone, I'm very much aware that on this forum, with good reason, we do not mention services. However, is there a way of getting around this? Over the last year or so, I have noticed people blaming the box, or app for their (poor/ failing) service. Would it not be beneficial to discreetly, advise people what service works best with the box, (I know all do), but that's the best I can articulate it! Thanks

Maybe try clearing cache.

Can you specify what box and what version of BuzzTV 5 you are running ? When you press Menu button, it should be on the bottom left in the menu. 5.0.xxx It has happened to me a while back and my experience was similar to Ryu.

did you try reboot? also try to switch media player and see if that helps. i had little similar to one time but when I switch media player did help me but then I switched back and was not able to reproduce. not sure what was it but you can try and let us know.

No, the different country category. Everything works fine but when I try to click the categories for live tv the screen messes up. I have attached a picture of it.

playlist option? do you mean epg?

Having issues with seeing the playlist option for live tv. The initial channel works fine and so does VOD. Any troubleshooting ideas? Already tried multiple hdmi wire and screen resolution options.

exactly...lol