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  1. The Guide button on all of our remotes is a Universal Remote Button Which means its programmed to open the Guide of the Buzz app from anywhere on the box Lots of users use this, and the remote + box + app are fully designed around the Buzz app. We have no plans to remove the way the Guide Button is programmed on our remotes. So if this doesn't satisfy you, I would suggest getting a different remote for the box. Making the change you're requesting would upset a ton of more users than it would please, as we would be changing user behavior that has existed for over 6 years. no combining multiple EPG sources to prioritize against a single provider feed to fill gaps and manually assign missing info, no EPG channel logo editing for streams, etc. We have plans to add this in the future, but no set timeline. As currently more than 95% of our users do not use this and only use 1 provider per box, either MAC or XC Login. Hopefully this answers your questions
    8 points
  2. Good for you. I am also from Québec, and I speak 3 languages fluently. And you want to talk about arrogance (from your comments in the previous post), feel free to look in the mirror, since YOU were the arrogant one, making assumptions that it was the box that was at fault and no matter what anyone said (to try to help and guide you to the source of the issues you were experiencing), you would get upset and continued expecting a fix/patch for the box. Buzz is usually pretty quick in issuing fixes for minor issues that needs fixing. Hell, I've even gotten fixes pushed withing hours of reporting issues (and I'm sure many other here have also). If you know everything, then I don't see why you even bother asking questions, especially when you refuse to accept any guidance. We all have lives outside these forums (you are no exceptional god - sorry to burst your bubble). With at least 15 buzztv boxes in our possession and access to multiple services, many of us have seen and experienced a little more than the average iptv user. So when possible, we try to help people as much as possible. And if the issues are found to be legit buzz box hardware or software issues (which your issue was not), and we can reproduce them, they are put in the queue and depending on the criticality of the issues, they gets addressed by buzz in upcoming loads.
    7 points
  3. 1. Reproduced and will be fixed on the next OTA this month 2. In our testing. 98% of all TVs worked via CEC. If they had CEC. We did find that some TVs settings required CEC to be turned on. 3. Android 11 doesn't support this. So we removed it. 4. Reproduced and will be fixed on the next OTA this month. Thanks for the comments.
    7 points
  4. New Update Sent Dec 31st, 2022 Version 5.0.794 Changes: - Fixed a crash in Settings Menu - Fixed some minor bugs Sent to All Buzz 5 Users on Android 9 + Beta Lists.
    7 points
  5. New Update Buzz 5 V5.0.919 Feb 13th, 2024 Sent to All Buzz 5 Users running V5.0.906 Changes: - Fixed Crashes. - Minor Bug Fixes - Fixed some TMDB Bugs on VOD + TV Series - Fixed some crashes in many menus (VOD, search, PVR) - Fixed Timeshift playback bugs on some streams - Fixed missing movie images on some servers. - Fixed wrong category and channel positions in their lists when the positions were updated on server - Fixed a Crash in VOD when opening categories. - Updated Android Libraries to Improve app performance - Fixed a bug with PVR and HLS Streams and it would not record anything - Fixed a bug when categories you moved manually reset after a box reboot. - Fixed a bug with Recently Watched on TV Series
    6 points
  6. Home,settings, buzz tv utilities, volume control,turn force max off
    6 points
  7. I think this was a mistake We currently have 5 or so users with this issue It seems to only happen with users that are using Mesh Networks for their Wifi We cannot reproduce it ourselves though, so it makes it difficult to fix. Were in contact with Amlogic in regards to a solution for this We currently have one in their new SDK, but the SDK has some other bugs so were waiting on fixes for that.
    6 points
  8. New Update Nov 29th, 2022 Version 5.0.790 Changes: - Fixed multiple non-fatal and fatal bugs - Fixed a bug with servers that have 5 Digit Channel Numbers - Added support for up to 99,999 channels - Fixed a bug when hiding All Categories and not being able to get any categories back - Fixed MAC Server Bugs. Sent to All Buzz 5 Users on Android 9 + Beta Lists.
    6 points
  9. Continued posts like yours have no place here You were banned before for the same thing under the username hash7070 last year. I have closed this thread.
    6 points
  10. The U5 has as similar housing as the XRS4900 with the distinctive honeycomb pattern on the top cover. The guts are similar to the X5 (except for the internal storage which is 32GB), and features the Amlogic S905X4 chipset. This Quad-core Arm Cortex-A55 processor with ARM-G31 MP2 GPU support up to 4K with the various profiles listed below in the specs. U5 TV Box runs on Android 11 OS with preinstalled BuzzTV 5 app/launcher with quick access to Live TV, PVR+, VOD, and other features. Like the xrs4900 is also has a 2.5-inch SSD / HDD SATA bay for use with PVR, TimeShift or download from VOD. Specifications (taken from Buzz web site) Processing: Operating System : Android OS 11 CPU : Amlogic S905X4 Quad-core 64bit Cortex-A55 GPU : Mali-G31 MP2 RAM : 4GB DDR4 Storage : 32GB eMMC Connectivity: WIFI : 2T/2R Dual Band LAN : 100/1000M BT : 5.0 USB2.0 : 2 USB3.0 : 1 Type C : Data Only MicroSD : 1 Optical Audio : 1 Power Interface : 1 HDMI 2.1 (CEC) : 1 SATA Internal HDD : 1 Slot Video: Output Resolution : 4K (3840 x 2160) Video Decoder : H.265 4K MP-10@L5.1 75fps , AV1 , VP9 4K profile 2 60fps, , H.264 4K HP@L5.1 30fps (AVC) 60fps (MVC) Video Format : TS , MKV , FLV , MOV , AVI , RM , MP4 Audio Format : MPEG-1 Layer 1,2 , AAC-LC , HE AAC V1/V2 Image Decoder : JPG , BMP , GIF , PNG Dimensions: Height : 3 cm Length : 12 cm Width : 12 cm Package Contents: U5 Device BT-400 Remote Control HDMI Cable North American Power Supply 2 x AAA Premium Batteries Quick Start Card And another nice pic I found on another web site: Looks like Buzz will also be releasing an Essentials E5 (E Series) and Basic B5 (B Series) device in the near future. Not sure what the release dates are for these devices, but I guess we will soon find out.
    6 points
  11. We have a new way for Backup/Restore that were going to offer soon Which is TWRP. We removed our current solution because it wasn't working properly and took way too long to Backup. If you want to be removed from the Daily Betas, please just PM me your MAC and I can do that You're on an Internal Beta, so bugs and crashes can be expected. I apologize that it happened to you though. Sorry if automatic updates isn't what you're looking for, its just how we do it. Not all companies are the same. And we have never advertised that our boxes are rooted, so it shouldn't be implied that they come this way either. If you would have emailed us or asked on this forum, that would have been answered for you right away. Our remotes are designed mainly for IPTV, as that is what our boxes are being promoted and sold for mainly.
    6 points
  12. This feature was just added internally this week actually It will be added to our next update for all 4 Home Screens.
    6 points
  13. You said you're a trained network admin Yet for 2 years you can't figure out the issue? There is nothing to fix on our side. Issue is on your side. The Ethernet port speed on the 4000s work fine.
    5 points
  14. If you mean pre install the apps into a Firmware update No we have no plans to do that. A lot of those can be easily found in the Playstore already. We try to limit pre installed apps as they just add to the size of a Firmware and also bloat ware for the users that don't use them at all.
    5 points
  15. We made this for You!
    5 points
  16. We just replied to your email this morning And we edited your post
    5 points
  17. Actor search gives results of Movies and Shows that your server may not even offer As its giving results from TMDB It will give an error message that its not available if you try to play it and your server doesn't carry it.
    5 points
  18. New Update Aug 24th, 2023 Firmware V20230815 Changes: UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK Firmware Changes: - Added Network Share Feature to Buzz Utilities - Added New Auto Frame Rate Feature to Buzz Utilities- Updated to Latest SDK - Fixed Wifi Bugs - Fixed Suspend Feature in Power Off Options.- Updated preinstalled apps- Fixed a bug with HDMI Passthrough on 5.1 and 7.1 Audio - HDMI CEC a bug was fixed affect a few TV brands - HDMI CEC settings menu was reconfigured layout and added a secondary Virtal CEC ( for older TV's or TV's that do not have proper HDMI levels ) - Fixed Server Button on Remote Controls not working from the Home Screen. V884 Buzz TV 5 App Changes: - Added New Fav Groups Feature to Live + VOD + TV Series- Added New Backup/Restore Feature to Configuration Menu- Added 9 New Languages to Configuration Menu - Added more Aspect Ratio Options to Subtitles and Options Menu (Green Button)- Fixed a bug on Backup Player not automatically playing the next TV Episode in VOD/TV Series .- Fixed Password Lock Feature for Adult Content on VOD + TV Series- Fixed a TV Series bug with missing Episodes - Fixed a bug when powering back on into Live TV- Fixed a bug for servers with 10,000+ Channels- Fixed a crash bug when changing categories/channels - Added Change MAC Feature to Server Settings - Fixed a bug on MAC Servers getting stuck on loading channel list.- Fixed some XC Login API bugs.- Fixed a bug with Date/Time on Modern Home Screen - Fixed a bug with Catch-Up not working past one day on some servers- Fixed a bug on missing EPG Descriptions on some servers - Fixed a bug when hiding All Categories and not being able to get any categories back - Optimized App Performance. - Updated MAC to FAST EPG API - Optimized EPG for MAC + XC Login Servers - Fixed a bug with some XC Login Servers getting False Error after logging in - Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi - Fixed a Restore Bug - Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi - Minor Bug Fixes - Fixed an EPG bug in Channel list, underneath Channel Name - Fixed some crashes - Fixed missing Movie Trailers on VOD - Fixed a crash with Scheduled Recordings. - Fixed a bug on MAC servers not locking Adult Channels in the All Category of Live TV - Optimized EPG Loading for MAC Servers that don't use Fast EPG API - Fixed Search by Channel Number when group numbering turned on - Minor Bug Fixes - Fixed a rare crash when changing sort option in Radio - Updated TMDB API, fixed a minor issue caused by the recent TMDB API changes - Fixed Fav Channel Group renumbering issue - Fixed a Playback bug on HLS Streams - Fixed a bug when unhiding categories in Organize Categories - Fixed a Menu Highlight Bug on the last category of VOD Home. - Fixed a Recording bug on M3U with 2+ Connection - Fixed an XC Login XML EPG Bug - Fixed a bug with missing Movie/TV Posters on VOD + TV Series - Added Channel Rename Feature to Fav Groups - Fixed bug with EPG missing underneath channel names in channel on XC login - Fixed a recording bug on some codecs. - Added Fast Login to XC Login in Configuration and Server Settings - Added Stream Format + EPG Type to XC Login in Server Settings - Added Radio section to XC Login Servers which have Radio Categories in Live TV - Added Automatic Stream detection to XC Login in Stream Type
    5 points
  19. in the fall
    5 points
  20. The spam software is updated. hopefully this fixes the issues Thx
    5 points
  21. Thanks everyone for your help! Managed to get the files off using ES File Explorer.
    5 points
  22. Next time Highlight the BG Image Icon Long Press the OK button It will delete your background image and revert back to the original.
    5 points
  23. New Update Buzz 5 Version 5.0.799 March 16th, 2023 - Fixed Red Button to View Categories in VOD + TV Series - Fixed Missing TV Seasons on some Servers - Renamed Loading animation on TV Series Sent to all Buzz 5 Boxes on Android 9 and Beta Testers.
    5 points
  24. Buzz 5 App Update March 14th, 2023 V5.0.798 Changes: - Fixed Catch-Up on XC Login for HLS Stream Type - Bug Fixes - Crash Fixes Sent to all Buzz 5 Boxes on Android 9 and Beta Testers.
    5 points
  25. Buzz 5 App Update March 14th, 2023 V5.0.798 Changes: - Fixed Catch-Up on XC Login for HLS Stream Type - Bug Fixes - Crash Fixes Sent to all Buzz 5 Boxes on Android 9 and Beta Testers.
    5 points
  26. New Update Jan 17th, 2023 V5.0.796 Changes: - Fixed Server ID was blank on Server Settings Sent to All Buzz 5 Users on Android 9 + Beta Lists.
    5 points
  27. New Update Sent Jan 12th, 2023 V5.0.795 Changes: - Fixed status bar on Downloads - Fixed XC Login not playing some streams - Fixed Minor Bugs Sent to All Buzz 5 Users on Android 9 + Beta Lists.
    5 points
  28. New Update Dec 8th, 2022 Version 5.0.793 Changes: - Fixed multiple non-fatal and fatal bugs - Added more Aspect Ratio Options to Subtitles and Options Menu (Green Button) - Fixed Auto Shut Off Feature Sent to All Buzz 5 Users on Android 9 + Beta Lists.
    5 points
  29. New Update Nov 14th, 2022 Version 5.0.788 Changes: - Fixed multiple non-fatal and fatal bugs - Fixed a rare bug which could cause the app crash if you try to launch any external app from launcher and the app can't be started because of Android bugs Sent to all Buzz 5 users running Android 9 and anyone on Beta Updates.
    5 points
  30. We have located the issue down to a Firmware issue So will need to fix it on there.
    5 points
  31. Latest update Oct 26th 2022 V5.0.783 - Fixed a bug with TV Seasons missing from TV Series on XC Login + MAC Servers. Sent to all Android 9 users on Buzz 5
    5 points
  32. Latest update Oct 24th 2022 V5.0.781 - Fixed a bug with Scheduled PVR for Multi-Day PVR which start before midnight and end after - Fixed a few issues in catch up and vod server API - Fixed a bug on Android 9. Where PVR would stop if recording on the Foreground if you turn off the TV or switch HDMI Inputs and the box is still on. - Fixed a Catch-Up Bug. Sent to all Android 9 users on Buzz 5
    5 points
  33. So to update on this bug that was reported. We looked into this. We found out Audio Passthrough for 5.1 Audio was broken on the Linux Kernel. We were able to fix it and can confirm it works via SPDIF (U5 + X5s) and HDMI for Passthrough We tried it on the Buzz 5 App + Plex + Kodi + VLC. Were just doing some more testing on it, but everything looks good so far So we will include this fix on our next OTA update scheduled for early November.
    5 points
  34. We made 3 separate How To Videos To make things easier. X5 Manual Firmware Update - Downloading The Firmware files https://youtu.be/ccHvIpm0Nys X5 Manual Firmware Update - Setting up and formatting your microSD card https://youtu.be/aInIIo_KtJA X5 Manual Firmware Update - Updating the box https://youtu.be/z7uZtqeZwao
    5 points
  35. Latest update Sept 26th, 2022 V5.0.770 Changes: -Fixed a Catch-Up Crash - Fixed MAC + XC Login APIs - Fixed a XML EPG Cache Bug - Fixed a bug with CC not working on HLS Streams on Primary Player - Fixed a bug with some streams getting Unknown Stream Error on VOD + Live TV when using Primary Player Sent to all users on Beta from Android 9 The update will automatically download + install. Or you can do the following When in Live TV Press Menu Go to Settings Select Check Update.
    5 points
  36. I was told it will be fixed in a day or two it was a "glitch"
    5 points
  37. Fixed in V741 Sent just now
    5 points
  38. Use this as a rule of thumb for cache size 1GB of Cache is equal to about 30-60 Mins of Live TV for TimeShift, depending on channel quality So 10GB would be 5-10 Hours And yes it overwrites itself once the cache fills up.
    5 points
  39. The first two drives I tried were old 7200 RPM drives and they got hot The third dive i put in a SSD drive and it gets warm
    5 points
  40. This feature comes after we finish - Wake up to Record - Manual Recording + Multi Day Recording - Change Backgrounds on Home Screens - New VOD + TV Shows Menus - New Movie + TV Show Meta Data Which we should finish within the next few weeks.
    5 points
  41. The update you're reporting on came out in February. And this issue only appeared this week. So the issue is on their side or they changed something this week and broke something. It's impossible an issue like this would go unreported for almost 2 months. If there was a problem we could fix. We would. We always have. And it was tried on stb emu + mag and both had the same issue. The log clearly shows the issue is on their side.
    4 points
  42. Finally, I resolved the issue. Had to unistall buzztv 5 updates, turn surround sound off. Then buzztv 5 reinstalled updates by itself and the sound bar is still working
    4 points
  43. I would strongly recommend to disable any CEC options in the box and the TV. I have seen TVs which claim to have CEC support and the implementation is crap. Another possible issue is a bad HDMI cable. Since CEC goes over the HDMI cable, a defective cable (which can happen) could cause all sort of sporadic chaos including random power on/off if CEC is enabled. For the server entries and all the setup, you will be glad to know that the latest beta firmware has a full backup/restore option which allows you to backup your servers, favorites, etc... And then easily restore them It actually works well. So it is a feature which will be deployed to everyone as soon as it is felt that it is ready for public deployment.
    4 points
  44. Maybe you should get a life dude. It's just a TV streaming box. It's entitled people like you that think that as soon as they have a problem everyone will drop everything to help them, and just them. I just made a factual statement, and did not insult anyone. Just pointing out that you have no patience, and you can wait a few days for a reply. Like Ryu mentioned, many of us here have quite a few buzz boxes, and hence we try to help others from the experience we have. Here is a small glimpse into the number of boxes some of us have (and some multiples of each). Others have even more. Never had a problem with a single box. If you find something else better, then knock yourself out. If you didn't like the first 2 boxes, then why did you try a third time ? There is obviously something pulling you back to these boxes that other boxes lack. And in regards to one of your previous comments "Wi-Fi and it was faster than my ethernet with the Cat 6 cable. Now that makes zero sense to me." It does make sense. The Ethernet port on the box you have is not a GbE, it is only 100mbps. And as I had mentioned in another thread, even though the network port is a 10/100, it does not mean that it can reach it's full potential. All of these connections to the outside world, need to connect to the CPU, and it all depends on what communication lanes they are using or sharing with other devices. The I/O on the AMlogic Gen2 chips (the S905X2 CPU used on this box) was not stellar (this was the biggest issue). IF I recall everything shared a single PCIe lane. The 5Ghz band WiFi on most of the S905X2 based boxes (not only Buzz), was the only way to achieve around 90+Mbps. Probably due to the way it was connected internally. On the driver point of view, you are at the mercy of amlogic. And much of it's SDK was in binary blobs only, so you don't have the sources to all of it. Making it very difficult to modify built in features like ethernet drivers.
    4 points
  45. Well, don't leave us hanging Want to share, in case it can ever helps someone else ?
    4 points
  46. We have said numerous times You can PM the Serial # instead to me We send this a few times already via PM and get no reply All you do on here is Spam Post with complaints, when were offering you a solution
    4 points
  47. Thanks for the guide We also came out with a How To Video as well for it
    4 points
  48. Ok yes we see this issue Were working on getting it resolved with Teamviewer directly It seems the custom add on they made for us does not have support added for Android 11 That is why only screen share works Were also working on a backup solution in the meantime to be included soon in a future update.
    4 points
  49. This is a good suggestion But after some discussion with the team, its currently not doable as it would take too long to resize all of our menus to support this feature We will try to increase the Font sizes though a bit in a future update We have done this already for Movie Info + TV Show Episodes and Info pages, to be included on our next update.
    4 points
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